kitoHelp

Kito Writer · Support

Help with Kito Writer.

Send us a note when something is not working or you have a question about the app.

Before you send

Four details that help.

You do not need to write a long report. Start with these details so we can understand the issue.

01

Kito Writer version

In Kito Writer, choose Kito Writer > About Kito Writer and include the version and build number.

02

Mac details

Include your Mac model and macOS version. You can find both under Apple menu > About This Mac.

03

What happened

Tell us what you tried, what you expected, and what happened instead. Include the exact error message if one appeared.

04

A safe example

A screenshot or sample file can help, but remove private information before sending it.

Common topics

A useful place to start.

These notes cover the questions that are most useful to check before contacting support.

Opening and saving files

Kito Writer works with ordinary .md and .markdown files. If a file will not open or save, include its extension and the folder where it is stored.

Local images

When you add a local image, Kito Writer stores a copy in an .assets folder beside the Markdown document. macOS may ask you to allow access to that folder.

Print and export

Printing and PDF export use the Reader version of your document. If the result looks different from the editor, tell us which Markdown element is affected.

Privacy

Documents stay on your Mac. Kito Writer has no account, analytics, advertising, or document upload.